Policies 2024

Pricing & Payments:

  • We accept credit cards only for classes under $500. We accept credit cards, bank transfers, checks and Zelle as payment for our workshops over $500. We do not use Venmo. Credit card fees are steep for small businesses like us, and so we offer a discount to students who put down a credit card deposit for workshops over $500 and pay the balance by check, bank transfers or Zelle.

  • All Whale Rock Workshops events are priced in US dollars.

  • If you require a payment plan, we are happy to help. Just send us an email. Please note, though, the above mentioned discount only applies if you pay by bank transfer, check or Zelle.

Refunds:

Each workshop has a unique refund policy determined by the nature of the event. There are no refunds for classes that cost $500 or less. These events are recorded and participants can watch when it is convenient. Refund policies for classes over $500 are clearly marked on each workshop page. Please note, each workshop over $500 has a non-refundable deposit. Whale Rock will will only refund deposits for workshops cancelled by Whale Rock.

Lodging:

Unless otherwise specified, our workshop tuition covers instructor fees, food and lodging. Participants are responsible for travel costs and travel to and from the workshop, in addition to any room service ordered when we stay in hotels. When lodging occurs in a hotel, the hotel may ask participants for a credit card number as a security deposit. 

Whale Rock Workshops rents rooms from hotels and inns. We will work with our clients to ensure their rooms are to their satisfaction, but Whale Rock staff is not responsible for room needs (towels, sheets, etc…) or issues (trouble with heating or cooling, noise, etc…). Whale Rock will always support clients in connecting with management.

Food:

Whale Rock Workshops does its best to meet students’ dietary needs, but we may be unable to accommodate specific diets such as: Keto, Paleo, Macrobiotic, 100% Organic. We can provide reasonable accommodations for many food allergies. Every meal contains gluten-free and vegetarian options. Students who register for our in-person events will not able to bring their own food into some of our rental spaces due to hotel policies and state or provincial laws. We may redirect a student to an alternate workshop if we feel food restrictions will prevent them from properly participating in an event.

Photos:

By registering for a workshop - online or in person - you acknowledge that Whale Rock Workshop will take photos and/or record video/audio online lectures. You give Whale Rock permission to use those photos, video or audio recordings for promotional purposes, including but not limited to social media, and other Whale Rock programs. We will never divulge your name without your written permission.

Participants:

Any online workshop is for registered students only. Family members and/or partners are not permitted to participate or join any lectures, formal or informal meetings. If your family or partner is disruptive during an online event, Whale Rock reserves the right to “remove” you from a virtual event.